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Dialpad is an AI platform for customer experience that helps organizations resolve customer problems in real time across voice and digital channels. The company's AI agents learn from human agents and improve with every interaction, enabling organizations to understand customers better, deliver superior experiences, and increase operational efficiency.
As a Small Business Account Executive II, you will drive revenue growth by owning channel-generated leads and managing the complete sales cycle from initial engagement through close. You'll help small businesses solve communication challenges by positioning Dialpad's AI-powered solutions as a differentiated value proposition.
Key responsibilities include:
- Managing the full sales cycle: qualifying leads from marketing and channel partners, converting opportunities, and achieving team revenue targets
- Serving as the primary resource for channel partners, helping them qualify leads and close deals
- Developing tailored solutions and talk tracks that align customer pain points with Dialpad's offerings
- Identifying new growth opportunities in partnership with marketing and channel teams
- Participating in weekly coaching sessions with your manager for deal strategy, forecasting, and professional development
You'll work closely with Channel Partners, Sales Engineers, and Sales Managers in the Manila office, which plays a critical role in Dialpad's growth strategy through strong channel partnerships and proactive market engagement.
Required qualifications include 5+ years of direct SaaS sales experience, preferably in communications (UCaaS/CCaaS), with a proven track record of achieving sales targets. The role reports to a Sales Manager and is based in the Pasig City office.
