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RVP, Client Sales, MidMarket

Dialpad - Austin, TX, United States - In-office - posted 2026-08-21

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Dialpad is an AI platform for customer experience that resolves customer problems in real time across voice and digital channels. The company's AI agents learn from human agents and improve with every interaction, helping organizations understand customers, deliver better experiences, and increase operational efficiencies. Dialpad is backed by top-tier investors including Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile, and serves market-leading brands like Randstad, Motorola Solutions, Netflix, and major sports organizations. As Regional Vice President of Client Sales for Mid-Market, you will report to the Area Vice President of Enterprise Sales and lead a team of Mid-Market Client Account Executives. This is a highly visible leadership role focused on driving revenue growth, expanding Dialpad's footprint within existing customers, and serving as an executive sponsor for strategic opportunities. Key responsibilities include: - Recruiting, coaching, and developing a high-performing team of CAEs responsible for growing their book of business - Leading from the front by actively participating in strategic customer engagements and providing executive alignment throughout the sales cycle - Driving pipeline generation, forecast accuracy, and opportunity management to exceed revenue targets - Developing and executing innovative sales strategies to increase win rates and accelerate growth - Analyzing sales performance, market trends, and customer insights to inform business strategy - Partnering cross-functionally with Product, Marketing, Customer Success, and Enablement to influence product direction and improve go-to-market execution - Fostering a high-performance culture through coaching, mentorship, and career development - Continuously improving sales processes, tools, and operational efficiency You will be expected to embody Dialpad's core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic. This role requires a proven sales leader who inspires high performance and consistently drives revenue growth.

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