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AlertMedia is a fast-growing B2B SaaS company offering a Risk Intelligence and Response platform that helps organizations protect their people, operations, and brand. The platform enables teams to detect emerging threats, assess impact, and respond with confidence by unifying critical information and workflows.
As Regional Vice President of Account Management, you will lead and develop a team of Enterprise Account Managers responsible for managing and growing relationships with AlertMedia's largest customers. This is a people-leadership role focused on driving revenue growth, customer retention, and expansion within your region.
Key responsibilities include:
- Building and managing a high-performing team of account managers
- Setting and achieving regional revenue targets and growth objectives
- Developing account management strategies to maximize customer lifetime value
- Coaching and mentoring team members on consultative selling and customer success
- Collaborating with Sales, Customer Success, and Product teams to ensure customer satisfaction and product adoption
- Identifying upsell and cross-sell opportunities within the customer base
- Managing key customer relationships and serving as escalation point for strategic accounts
- Analyzing team performance metrics and implementing improvements
The ideal candidate brings extensive experience in enterprise account management, proven track record of building and scaling high-performing sales teams, and deep understanding of B2B SaaS sales cycles. You should be comfortable with CRM systems, data-driven decision making, and have strong communication and leadership skills.
AlertMedia values a human-centered approach, customer-first mentality, collaborative teamwork, simplicity, reputation, and hard work. The company is one of the fastest-growing software companies in the nation and is actively expanding its team to support continued growth.
