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Salary: USD 75,000 - 85,000 / annual
Steno is a litigation technology company transforming court reporting and legal workflows for law firms. As an Account Manager on the East Coast, you'll own the full client relationship lifecycle for a portfolio of law firm clients, serving as the primary point of contact and managing every touchpoint with precision.
Key responsibilities include scheduling jobs, handling reschedules and cancellations, managing service additions, and ensuring engagements stay on track while consistently meeting client deadlines. You'll build strong relationships with law firms, understand their complex workflows, and deliver reliable outcomes and case insights that simplify their operations.
Steno is a fast-growing company modernizing a traditionally outdated industry with best-in-class technology and an exceptional client experience. The role offers competitive base salary of $75,000–$85,000 with real growth potential, stock options, premium medical/dental/vision coverage (100% covered for some plans), and meaningful coaching from a team of Customer Success leaders. The company emphasizes reliability, innovation, and a hospitality mindset, operating with integrity while solving real problems in litigation technology.
