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SumUp's Risk & Fraud team protects millions of small businesses by identifying and preventing fraudulent transactions. As a Risk and Anti-Fraud Analyst, you will monitor transactions and merchant activity to spot suspicious behavior, review fraud notifications from acquirers, investigate individual cases using fraud prevention techniques, respond to information requests from internal and external partners, and stay current with AML, fraud, and industry standards to ensure decisions reflect best practices.
You'll work in a fast-moving payments environment, gaining hands-on experience with fraud detection tools, patterns, and techniques that build a career-relevant skillset in fraud prevention. The role is based in Sofia, Bulgaria and is office-based.
SumUp is a fintech scale-up serving over 4 million small businesses across 38 markets, providing payment, finance, and customer relationship management tools. The company employs 3,000+ people from 90+ nationalities across 4 continents, with a strong commitment to diversity, inclusion, and continuous learning.
Benefits include 25 days' paid leave (increasing with tenure), paid sabbatical after 3 years, individual learning budget with 10 days educational leave, monthly digital food vouchers, monthly benefits budget (transport, food, learning, discounts), additional health and life insurance, co-sponsored Multisport card, funded therapy and coaching sessions, child birth/adoption bonus, and free shuttle buses from Joliot-Curie metro station.
REQUIREMENTS:
- Comfortable using Word, Excel, and basic data manipulation day to day
- Some understanding of the payment cycle and different payment methods
- Curiosity about anti-fraud work, including how rules and models are used to flag and review cases
- Strong attention to detail with a habit of double-checking work
- Ability to manage time well and stay organized when tasks are time-sensitive
