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Salary: USD 180,000 - 235,000 / annual
Decagon is a conversational AI platform enabling enterprises to deploy AI agents for customer support and operations across voice, chat, email, SMS, and other channels. Backed by a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, the company works with industry leaders including Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas.
As one of the first finance hires, you will sit at the center of critical business decisions, owning planning, stress-testing strategic bets, and partnering directly with co-founders and leadership to allocate capital. This is a strategic role, not a reporting function—you will shape how the company thinks about finance, not just track historical performance.
Key responsibilities include:
- Own the quarterly and annual planning cycle end-to-end, guiding overall company strategy, resource allocation, and decision-making
- Build and own the financial model and unit economics framework
- Partner cross-functionally with executives to ideate, support, and drive strategic initiatives
- Drive accountability by defining financial and operational KPIs, building dashboards, and identifying levers to accelerate growth and efficiency
- Monitor key performance indicators, financial metrics, and cash flow; deliver timely reporting packages and insights on business trends
- Build and maintain complex financial models for long-range planning, unit economics, business cases, and investment evaluation
- Own materials for Board meetings and serve as a key partner on future fundraising processes
- Develop and build a scalable finance function to support hyper-growth
The company is in-office, driven by a shared commitment to excellence and velocity. Values include Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle.
REQUIREMENTS:
- 3–5 years of experience in Strategic Finance, Corporate Finance, or closely related role at a high-growth technology company
- 1–2 years of investment banking at a top-tier firm
- Expert financial modeling skills—ability to build from scratch, stress-test assumptions, and translate outputs into clear business narratives
- Strong analytical instincts and ability to distill complexity into structured frameworks and actionable recommendations
- Excellent communication skills; comfortable presenting to leadership
- Demonstrated ability to influence without authority—can get alignment across teams who don't report to you
- High ownership mentality; takes initiative, drives projects to completion, holds self to high bar
- Comfortable in fast-paced, dynamic environment where priorities shift quickly
- Proficiency in Google Sheets / Excel; experience with SQL or BI tools a strong plus
PREFERRED:
- Experience working in B2B SaaS with familiarity with ARR-based business metrics
- Familiarity with Accounting ERPs and financial planning tools
- Bachelor's degree in Finance, Accounting, Economics, or related business field
About Decagon
AI / Data / Infrastructure; SaaS / Enterprise Software — AI agents for customer support and enterprise operations.
