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Zocdoc is a healthcare marketplace on a mission to give power to patients by making it easy to find and book in-person or virtual care across all 50 states, 200+ specialties, and 12,000+ insurance plans. As Revenue Enablement Lead, you will be the strategic architect behind how every new revenue hire learns, ramps, and reaches full productivity.
You'll own the complete onboarding experience from day one through independent performance for New Business, Account Management, SMB, and Enterprise teams. This includes designing programs, playbooks, and measurement frameworks that turn great hires into high-impact sellers. Your work directly shapes Zocdoc's growth trajectory.
Key responsibilities include:
- Serving as strategic owner for onboarding programs across the entire Revenue organization
- Partnering with Revenue Leadership to define onboarding excellence, set ramp benchmarks, and establish governance models
- Architecting role-specific onboarding journeys that guide new hires from day one to independent productivity
- Building comprehensive onboarding playbooks covering curriculum, learning objectives, certifications, manager responsibilities, and success milestones
- Designing blended learning experiences (instructor-led, self-paced, practice, coaching, manager enablement) that drive retention and readiness
- Building reporting frameworks that track learner outcomes and business outcomes, identifying trends and improvement opportunities
- Recommending and implementing program changes that measurably accelerate ramp and improve efficacy
- Acting as subject matter expert on onboarding strategy, influencing decisions with business data and performance insights
You're a systems thinker energized by building programs from the ground up, not just delivering training. You're deeply data-driven, obsessed with measuring what works, and believe every program should have clear success metrics and continuous improvement loops. You build credibility with senior leaders, translate business priorities into actionable learning experiences, and thrive in ambiguity within fast-moving, high-growth environments. You genuinely care about the people you enable and understand that great onboarding changes career trajectories.
Required experience: 5–8+ years in Revenue Enablement, Sales Enablement, Learning & Development, Revenue Operations, Sales Leadership, or related field. Demonstrated experience designing and owning onboarding or capability development programs at scale. Strong instructional design and adult learning expertise. Experience partnering with senior cross-functional stakeholders and influencing without direct authority. Track record of using business performance data to drive decisions.
