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Wiz is a rapidly growing cloud and AI security company (recently acquired by Google) that enables teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. The company is trusted by over 65% of the Fortune 100 and processes over 230 billion files daily.
As a Renewals Manager for the Eastern US region, you will play a critical role in Wiz's customer retention and expansion strategy. Working closely with Sales and Customer Success teams, you will manage the quote-to-close process for renewals, typically engaging with customers 120-90 days before their renewal due date.
Key responsibilities include:
- Managing the renewal process for multiple commercial customers concurrently while maintaining accuracy and organization at scale
- Achieving or exceeding quarterly revenue goals focused on retention, growth, and term extension of existing customer contracts
- Partnering with Customer Success to assess customer health and develop appropriate renewal strategies
- Maintaining and reporting accurate forecasts of renewals within your assigned book of business
- Identifying "at-risk" renewal clients before renewal dates and escalating to appropriate team members to mitigate contraction and churn
- Escalating customer concerns to help resolve issues and maintain relationships
You will need 2+ years of related cybersecurity and renewals experience, with a background in SaaS revenue organizations (Sales, CSM, or renewals teams). A deep understanding of SaaS offerings and pricing models is essential, as is the ability to learn Wiz's offerings and pricing with agility. You should be confident navigating customer and partner renewal processes and comfortable working both independently and collaboratively.
Preferred qualifications include 5+ years of cybersecurity and renewals experience, a proven track record of exceeding renewal quotas, and familiarity with systems like Salesforce, CPQ, IronClad, and ChurnZero.
