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Salary: USD 174,600 - 213,400 / annual
Mixpanel is the leading product intelligence and analytics platform trusted by 29,000+ companies. The Renewals Manager role sits at the heart of the revenue engine, owning the full renewal cycle for an assigned book of strategic customers.
You will manage end-to-end renewal processes from early risk identification through contract close, partnering with Customer Value Managers, Sales, Finance, and Legal. Key responsibilities include owning quote-to-close accuracy and urgency, negotiating renewals with sound commercial judgment, maintaining a rolling 90–120-day forecast, and proactively identifying risk signals. You'll engage decision-makers early to understand budget cycles and approval processes, develop tailored pricing and packaging proposals, articulate Mixpanel's differentiated value against competitive pressures, and contribute to process improvements and scalable playbooks.
The ideal candidate has a track record of quota achievement in renewals, account management, or sales roles within B2B SaaS. You should have experience negotiating contracts with commercial and procurement stakeholders on multi-year or multi-product deals, managing high-volume books of business while maintaining forecast accuracy and customer satisfaction, and working with ARR data and renewal metrics. Cross-functional partnership experience with CS, Finance, Legal, and Sales Ops on complex deals is essential.
Bonus qualifications include experience in product analytics, data tooling, or developer-facing SaaS; familiarity with Salesforce, Gong, or similar CRM tools; and background in value or outcome-based selling methodologies.
