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Salary: USD 19 - 21 / hourly
Jerry is an insurance tech startup building an AI-powered app to help customers manage car and home insurance, repairs, financing, and maintenance in one place. This Inside Sales Associate role is part of the Customer Operations team and offers a dual career path—you'll explore whether you're better suited for sales or service during the interview process.
Key responsibilities include:
- Handling inbound calls from customers shopping for auto, home, motorcycle, and other policies, as well as existing policyholders requesting changes
- Providing exceptional customer care by identifying coverage gaps, uncovering applicable discounts, and flagging upcoming renewals
- Developing deep product knowledge across a large panel of insurance companies to match customers with the right coverage
- Processing service requests (vehicle info, driver updates, lienholders, policy documents)
- Problem-solving to remove barriers between customers and appropriate coverage
- Feeding product feedback into Jerry's short feedback loop so your suggestions ship quickly
The role is fully remote with flexible scheduling (5-day 8-hour or 4-day 10-hour weeks). Jerry provides work equipment and will pay for your P&C insurance license if needed. You'll work alongside a team that values both serious work and genuine support for each other.
Ideal candidates have prior experience in customer service, sales, or hospitality (though not required), a genuinely friendly attitude, strong problem-solving and communication skills, and a solid work ethic. Compensation is $19.00–$21.00/hour plus uncapped commissions; top performers typically earn $100,000+ annually.
