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Funding Circle is a fintech platform that uses data-driven technology to provide small businesses with fast access to funding. The company combines the agility of a startup with the stability of a public company, backed by strong impact metrics (£7.2bn generated for the UK economy last year).
As a Relationship Manager for Funding Circle Plus, you will own a portfolio of high-value customers (£3.25m+ turnover businesses) and serve as their dedicated contact for premium relationship management. Your core responsibilities include:
• Portfolio Management: Take full ownership of assigned accounts, cultivating long-term relationships and acting as the primary point of contact for senior business owners.
• Client Engagement: Conduct in-depth discovery calls to understand business goals, identify financial challenges, and recommend tailored funding solutions across Term Loans, Asset Finance, and Flexipay products.
• Lead Conversion & Growth: Convert inbound leads and proactively uncover new funding opportunities within your existing portfolio to drive revenue growth.
• Lender Partnerships: Collaborate with Funding Circle's trusted panel of third-party lenders to source commercial and asset finance solutions when core products don't fit client needs.
• Strategic Influence: As a key team member in a high-growth channel, contribute ideas to shape the strategy, development, and expansion of the FC Plus function.
Success is measured on client retention, lifetime value growth, and achievement of team KPIs. You'll work in a fast-paced, collaborative environment where you're encouraged to optimize processes, bring fresh ideas, and leverage generative AI tools to enhance productivity.
The role is hybrid (3 days in London office) with flexibility-first benefits including tailored benefit allowance, private medical/dental, annual learning budget, and award-winning parental leave policies.
