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Mirum Pharmaceuticals seeks a Regional Business Director to lead the Northeast region (NY, MA, NH, CT) and manage a team of 7 Regional Account Managers. This is a first-line field leadership role responsible for translating national and zone strategy into focused local execution, building a culture of continuous learning and accountability, and ensuring the team operates with clinical credibility and business discipline.
Key responsibilities include:
**Regional Strategy & Performance Leadership**: Develop and execute a focused regional business plan with clear objectives, account priorities, and resource allocation. Establish a disciplined operating rhythm including field coaching, business reviews, performance tracking, and rapid course correction. Use data and market intelligence to identify growth opportunities and improve execution. Own regional results, budget management, forecasting, and alignment of team activity to highest-impact opportunities.
**People Leadership, Coaching & Development**: Recruit, onboard, develop, and retain high-performing Regional Account Managers. Spend meaningful time in the field observing customer engagement, providing in-the-moment coaching, and addressing capability gaps. Create individualized development plans, provide stretch opportunities, and build succession readiness. Set clear expectations and hold the team accountable for behaviors, execution quality, and results.
**Customer, Account & Patient Impact**: Ensure the team develops thoughtful account strategies reflecting local patient journeys, referral networks, and access dynamics. Raise the quality and consistency of customer engagement across pediatric and adult hepatology and gastroenterology settings. Support compliant coordination to remove barriers in the patient journey from identification through treatment initiation. Promote customer experience grounded in trust, empathy, and responsiveness.
**Clinical & Business Acumen**: Build a team that bridges science and strategy in the rare disease market. Maintain strong knowledge of rare cholestatic liver disease, the Liver portfolio, market dynamics, patient support pathways, and competitive landscape. Coach the team to communicate with clinical relevance and tailor engagement to customer needs.
**Cross-Functional Leadership**: Build trusted partnerships across Marketing, Medical Affairs, Market Access, Patient Services, and other functions. Bring forward timely, objective field insights that inform strategy and execution priorities. Align cross-functional partners around regional opportunities and barriers.
**Culture, Change & Compliance**: Lead with humility, transparency, and consistency. Create a safe, inclusive environment where people can learn and perform at their best. Champion change and ensure compliance with company policies and regulatory requirements.
