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Mirum Pharmaceuticals, a biopharmaceutical company focused on rare disease treatment, seeks a Regional Business Director to lead the Great Lakes region (NY, PA, OH, MI). This is a first-line field leadership role managing a team of 7 Regional Account Managers, translating national strategy into regional execution while driving sustainable business performance and patient impact.
Key responsibilities include developing and executing a focused regional business plan with clear objectives, account priorities, and performance metrics. You will set a disciplined operating rhythm encompassing field coaching, business reviews, performance tracking, and rapid course correction. The role requires translating data and market intelligence into growth opportunities while managing regional budgets and forecasting.
People leadership is central: you will recruit, onboard, develop, and retain high-performing Regional Account Managers. This includes meaningful field time observing customer engagement, providing in-the-moment coaching, creating individualized development plans, and building succession readiness. You will set clear expectations, hold the team accountable for execution quality and results, and address performance concerns promptly and fairly.
You will ensure the team develops thoughtful account strategies reflecting local patient journeys, referral networks, and access dynamics across pediatric and adult hepatology and gastroenterology settings. You will raise the quality and consistency of customer engagement, support compliant coordination to remove barriers in the patient journey, and promote customer experiences grounded in trust and empathy.
The role requires strong clinical and business acumen in rare cholestatic liver disease and Mirum's liver portfolio. You will build a team that bridges science and strategy in a high-science rare disease market, maintaining knowledge of market dynamics, patient support pathways, and competitive landscape.
Cross-functional partnership is essential: you will collaborate with Marketing, Medical Affairs, Market Access, Patient Services, Commercial Training, Operations, Analytics, and Advocacy. You will bring forward timely field insights, align partners around regional opportunities, and ensure consistent follow-through.
You embody Mirum's values: care, be real, get it done, and have fun seriously. You lead with humility, transparency, and optimism, creating a safe, inclusive environment where people learn and perform at their best.
