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Gopuff is seeking an experienced talent leader to drive recruitment and workforce strategy across Business and Strategy teams during a period of hypergrowth. You will manage and scale a team of specialized recruiters, focusing on attracting world-class talent into critical functions.
In this role, you will partner closely with hiring managers on recruitment strategy and workforce planning. You'll lead proactive sourcing strategies for high-volume hiring markets, new site launches, and ongoing backfill needs across field operations. You will manage stakeholder relationships directly with Regional Managers and Site Leaders, aligning recruiting priorities with operational demands and mitigating staffing risks.
Key responsibilities include overseeing offshore and third-party recruiting partners to ensure seamless support, identifying workflow bottlenecks to drive recruitment efficiency, and leading special field hiring initiatives. You will drive execution, training, and pipeline management for field leadership interview processes, and oversee recruitment strategy and funnel health to support high-volume recruiters and streamline field alignment.
You'll analyze recruitment metrics to maintain pipeline health, optimize time-to-fill, and deliver a high-quality candidate experience. This role reports to the Director, HQ Talent. While the role is preferred to be based in Austin, Texas, other locations may be considered.
Qualifications:
- 3–5 years of talent acquisition experience with proven success in fast-paced, high-volume environments (retail, logistics, fulfillment, or hospitality background strongly preferred)
- Demonstrated experience mentoring, coordinating, or leading junior recruiters, offshore partners, or vendor teams
- Exceptional communication skills with ability to build strong cross-functional relationships with Field Leadership, Site Leaders, and Regional Managers
- Comfortable using recruitment metrics and funnel data to solve capacity bottlenecks and tell compelling operational stories
- Ability to thrive in rapid-growth, dynamic environments, managing shifting priorities without compromising on candidate or hiring manager experience
