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Quality Assurance Analyst

Bankjoy - Remote - Remote - posted 2026-08-17

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Bankjoy is a Y Combinator and Bessemer Venture Partner-backed fintech startup transforming how community banks and credit unions operate. The company provides modern digital banking products including mobile banking, online banking, account opening, loan origination, and conversational AI. As a Quality Assurance Analyst, you will drive quality across Bankjoy's software platform serving financial institutions. You'll develop, execute, and maintain test cases across assigned functional areas, identifying and reporting bugs with detailed descriptions. Your responsibilities include performing end-to-end solution and quarterly regression testing, communicating test results to stakeholders, and working directly with the development team to ensure quick resolution and timely project delivery. You'll work independently and collaboratively within a cross-functional QA team, participating in agile practices including stand-ups, backlog refinement, sprint planning, and retrospectives. You'll maintain quality standards throughout the software development lifecycle and collaborate with product owners, tech leads, and engineers. Required qualifications include 4+ years as a QA Tester and 5+ years in software development or testing. You need hands-on experience with manual testing in SaaS environments (web and mobile), automation testing tools like Cypress and Appium, and familiarity with tools including Jira, Azure DevOps, DataDog, SQL databases, Postman, LambdaTest, and Jira Zephyr. Strong analytical skills, excellent communication, and the ability to identify and solve ambiguous problems are essential.

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