SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Shift Technology delivers AI agents that transform insurers' critical workflows. The company combines deep industry expertise and data resources to provide insurance-grade AI solutions that are accurate, explainable, and secure.
As a Project Manager on the Delivery team, you will spearhead the deployment of Shift's AI solutions for US healthcare clients. You will serve as the cornerstone between technical teams and client stakeholders, ensuring projects move from initial scoping to scalable, long-term success. This is a hybrid role based in Boston, with an expectation to be in the office 2 days per week.
Key Responsibilities:
- Take proactive ownership of project milestones and resolve blockers quickly to keep delivery on track
- Coordinate with the technical program management team to ensure alignment between product roadmap and project execution across the implementation lifecycle
- Translate technical and healthcare business requirements into clear, accessible language for internal teams, customers, and C-level stakeholders
- Manage complex client relationships by balancing project data with emotional intelligence to navigate high-pressure situations
- Experiment with new project management methods and share learnings to improve delivery speed and quality
- Address delivery challenges directly and objectively, focusing on collaborative solutions
- Adapt communication style to align diverse stakeholders around shared project goals
- Ensure projects are delivered fully and meet agreed-upon standards, validating outcomes before closure and transition to ongoing operations
You will work cross-functionally with Product, Engineering, Operations, and GTM teams to deliver unified outcomes. The role requires anticipating risks and building trust-based relationships that allow products to deliver measurable value for clients.
Requirements:
- 5+ years of project management experience in healthcare technology, SaaS, consulting, or related environment
- Demonstrated experience working with US health plans and health plan stakeholders
- Experience managing healthcare technology implementations involving complex data, integrations, workflows, and multiple internal and client stakeholders
- Working knowledge of healthcare claims data and payer operational processes
- PMP or comparable nationally recognized project management certification (preferred)
- Bachelor's degree or equivalent relevant professional experience
- Comfortable working with healthcare data and understanding workflows, systems, and operational complexities of health plan environments
- Proven track record of managing complex projects and turning milestones into measurable business impact
