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Product Manager - Veeva Clinical Operations

Ostro - Boston, MA, United States - Hybrid

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Salary: USD 75,000 - 165,000 / annual

Veeva Systems is a mission-driven public benefit corporation and pioneer in industry cloud for life sciences. As one of the fastest-growing SaaS companies in history, Veeva surpassed $3B in revenue in its last fiscal year and operates as a Work Anywhere company supporting flexible work arrangements. In this Product Manager role for Veeva Clinical Operations, you will drive core features and enhancements for key applications transforming how the life sciences industry runs clinical trials. You will execute the end-to-end product lifecycle for specific features within the Vault Clinical Operations suite, from concept to release and iteration. Key responsibilities include: - Execute the complete product lifecycle for features within the Vault Clinical Operations suite, from concept through release and iteration - Engage directly with customers, domain experts, and internal stakeholders to gather business requirements and understand clinical workflows - Author clear feature specifications, user stories, and acceptance criteria for Engineering, QA, and UX design teams - Manage and prioritize the product backlog, balancing customer requests, enhancements, and strategic initiatives - Serve as an application expert, educating Sales, Solution Consultants, Professional Services, and Support teams through documentation and product demos - Track key usage metrics to evaluate feature performance and inform data-driven product decisions - Stay aligned with regulatory guidelines and industry updates impacting clinical trial management - Travel up to 15% for customer research and internal events Requirements: - 3+ years of Product Management experience, preferably within B2B enterprise SaaS applications - Proven track record of managing product features through the development lifecycle to successful launch - Experience working within an agile software development environment - Strong communication and cross-functional collaboration skills with the ability to articulate clear product requirements - Analytical mindset with strong problem-solving capabilities - Commitment to professional integrity and ethical decision-making Nice to Have: - Domain knowledge in clinical operations (e.g., eTMF, CTMS, SSU, or CDMS) from a pharma, biotech, CRO, or life sciences technology vendor - Experience in regulated industries (e.g., GCP, 21 CFR Part 11) - Familiarity with the Veeva Vault Platform

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