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DEUNA is a rapidly growing fintech startup revolutionizing global commerce with ATHIA, an AI-powered orchestration and payments platform. The company helps large enterprises boost approval rates, reduce costs, and unlock new revenue through payment intelligence, checkout optimization, and data orchestration. With deep integrations across 300+ payment service providers and alternative payment methods, DEUNA processes over 20% of Mexico's digital economy and is expanding into the US market to serve large retailers, marketplaces, airlines, and QSRs.
You will serve as Director of Product for DEUNA's agentic AI product organization, responsible for defining long-term vision, strategy, and execution across multiple product pillars within the AI agent and digital workforce platform. You will lead a team of Product Managers and own the overall business success, scalability, and innovation of this product area.
Key responsibilities include:
**Product Vision & Strategy**: Define and lead a multi-year (3+ years) product vision for the agentic AI ecosystem. Identify major new product opportunities within the evolving agentic AI landscape and drive strategic direction across multiple product pillars. Align product strategy with company growth, revenue objectives, and market expansion.
**Organizational Leadership**: Lead and develop a team of Product Managers. Define team structure, hiring plans, and career development. Establish strong product management standards and operating processes. Foster a culture of ownership, accountability, and innovation.
**Agentic Platform Leadership**: Drive the evolution of the AI agent orchestration platform and capabilities layer. Ensure the platform supports critical agentic workflows including agent orchestration and task delegation, digital workforce automation, human-in-the-loop/not-in-the-loop oversight and escalation, agent evaluation and monitoring, and guardrails/safety/compliance controls. Ensure product architecture supports enterprise-scale merchants and high transaction volumes.
**Cross-Functional Impact**: Partner closely with Engineering leadership to define scalable technical architecture. Work with Sales, Customer Success, and Partnerships to translate market needs into product strategy. Remove organizational blockers and drive alignment across teams. Lead cross-team initiatives spanning multiple product areas.
**Business Ownership**: Own the business performance of the agentic product area. Define success metrics and product KPIs tied to growth, merchant adoption, and platform performance. Ensure product decisions balance customer value, scalability, and business outcomes.
**Market & Innovation**: Continuously evaluate emerging trends in the agentic AI ecosystem. Identify opportunities related to agent orchestration, workflow automation, and AI-driven payment and operations intelligence. Position the product platform as a leader in enterprise agentic AI for payments and commerce.
The company offers remote work from anywhere, stock options, learning and development support, and a multicultural team distributed throughout LATAM with expansion into the US.
**Requirements:**
- 10+ years of experience in Product Management
- Experience leading multiple product teams or managing Product Managers
- Strong background in AI/ML products, automation platforms, or agentic systems
- Solid understanding of agentic AI ecosystems including: LLM-powered agents and orchestration, workflow automation, human-in-the-loop/not-in-the-loop design, evaluation and monitoring of AI systems, and AI safety/guardrails
- Experience building and scaling API-driven platforms
- Strong collaboration with engineering teams on complex systems
- Experience leading large cross-team initiatives
- Strong strategic thinking and ability to define long-term product direction
- Excellent leadership, communication, and stakeholder management skills
- Advanced or native-level English
