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Salary: GBP 45,000 - 0 / annual
Juro is a legal tech platform helping organizations agree and manage contracts globally. This Product & Customer Marketer role owns how prospects and customers learn about new product developments and features.
You will be responsible for communicating feature launches across multiple channels, building segmented lifecycle and launch campaigns, running the customer advisory board, and creating feedback loops between customers and the product team. Success is measured by increasing demo requests, feature adoption, and Net Revenue Retention through moving from monthly to continuous engagement cadence.
The role requires hands-on execution across product marketing, customer marketing, and lifecycle marketing. You'll build segmented email campaigns end-to-end, maintain strong customer relationships, and use tools like HubSpot or Amplitude daily to build insightful dashboards. Strong copywriting skills and aggressive use of AI tools are expected.
This is an execution-focused role, not a positioning-only strategy role. You'll maintain direct customer relationships, talk to customers as core work (not a distraction), and take full responsibility for campaign delivery rather than delegating to others.
Juro has processed 2 million contracts across 85+ countries for customers including Deliveroo, Remote, and Trustpilot. The company operates a choice-first work approach with office hubs in London and Boston, plus no-office hubs across Europe. You can work fully remotely from Day One if preferred.
Reporting to Tom Bangay, Senior Director of Brand. The interview process involves 3 stages totaling ~3 hours over 2-3 weeks.
