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Salary: EUR 109,709 - 131,651 / annual
Grafana Labs is seeking a technically fluent engineer to bridge the gap between product capabilities and customer understanding as the company evolves its observability platform toward agentic AI-driven solutions. This role sits at the intersection of technical depth and marketing strategy, requiring someone who can build compelling demos, run technical workshops, and serve as the technical liaison between Product, Sales Engineering, and Product Marketing teams.
You will be responsible for creating strategic, buyer-focused demonstrations and technical content that help SRE and platform engineering leaders evaluate and understand Grafana's value proposition. This includes building polished, narrative-driven demos; recording high-quality technical walkthroughs; leading webinars and workshops; and using AI tools to scale technical content across channels.
Key responsibilities include enabling Solutions Engineers with clear technical storytelling, producing enablement assets, value-driven talk tracks, and competitive narratives. You'll collaborate with Product Marketing Managers to identify critical buyer personas and technical messages, extending narratives into high-impact channels including analyst briefings, industry forums, podcasts, conferences, and technical communities. You'll also partner with software engineers to streamline demo setup and automate content workflows using scripts, agents, and AI-driven tools to make technical content more repeatable and scalable.
The role requires travel to training and customer events approximately 10-12 weeks per year. You'll work in a 100% remote, globally distributed company with team members across 40+ countries, backed by leading investors including Sequoia Capital and Lightspeed Venture Partners.
REQUIREMENTS:
- 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical product marketing, or similar)
- Strong understanding of observability concepts and the needs of SRE/platform engineering teams
- Ability to translate deep technical concepts into clear, value-focused stories
- Experience presenting technical content through demos, workshops, or webinars
- Excellent written and verbal communication with crisp, structured, persuasive style
- Strong cross-functional collaboration skills; comfort working with PMM, Product, SEs, DevRel, and Field Engineering
- High ownership mindset with ability to drive projects from concept to completion
- Comfort with light scripting or workflow automation
- Willingness and ability to travel 10-12 weeks per year
BONUS QUALIFICATIONS:
- Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools
- Background in Observability or Platform Engineering
- Prior experience in Sales Engineering, DevRel, or technical product marketing
- Familiarity with demo environment automation or infrastructure-as-code tools
- Exceptional live presentation or workshop facilitation skills
