SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
OpenAI's Product & Research Communications team is seeking a Community Communications Lead to bridge the company's AI products with diverse communities and amplify community-driven stories. This role sits at the intersection of product communications, culture, and community engagement.
You will work closely with the Culture & Community Engagement team to shape narratives, develop earned media opportunities, and build communications strategy around community programs and cultural campaigns. Key responsibilities include:
- Develop campaign narratives and cultural angles from inception, bringing strategic ideas while respecting leadership's creative ownership
- Connect individual campaigns and community moments into a cohesive, evolving narrative that resonates with press and creators
- Build relationships with journalists, creators, and cultural voices across sports, music, design, food, and fandom spaces—moving AI from subculture into mainstream culture
- Surface and amplify authentic stories from community members: builders, small businesses, students, and unexpected users creating with OpenAI tools
- Design storytelling that invites participation and turns community contributions into ongoing narrative chapters
- Sustain multi-month narrative arcs across creator campaigns, community programs, and partnerships, tracking follow-through and outcomes
- Develop pitches, features, spokesperson opportunities, and channel content that connect individual stories to larger narratives
- Partner with regional communications teams to ensure globally consistent messaging with locally relevant cultural angles and examples
- Bring community feedback and perspectives into product communications planning
The role operates on a hybrid model (3 days in-office per week) and can be based in San Francisco or New York, with relocation assistance available.
QUALIFICATIONS & REQUIREMENTS:
- Proven experience leading communications for consumer brands, cultural campaigns, creator initiatives, or community programs with track record of earning meaningful media attention
- Strong cultural instincts and relationships beyond technology media; understanding of what different audiences care about, whom they trust, and where they get information
- Excellent writing and editing skills; ability to identify larger narratives across multiple moments while preserving distinctive details
- Ability to contribute ideas early with clear point of view and influence direction through thoughtful collaboration while respecting others' decision-making authority
- Experience working with community members and creators to ensure authentic storytelling that reflects their goals and preserves their voices
- Ability to think beyond announcements and build narratives over months; recognize when substance warrants deeper stories
- Strong organizational skills, follow-through, and ability to manage multiple programs independently while adapting to changing priorities
- Ability to build trusted relationships across communications, community, marketing, product, and regional teams
- Curiosity about AI and how people use it; commitment to communicating both possibilities and limitations accurately
