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Principal Technical Marketing Engineer

Zscaler - Remote - Remote - posted 2026-09-28

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Salary: USD 196,000 - 245,000 / annual

Zscaler is seeking a Principal Technical Marketing Engineer to drive technical enablement, customer validation, and field readiness for Zero Trust Branch and Zscaler Digital Experience solutions. This is a hands-on, individual contributor role reporting to the Director of Product Management within the Zscaler Digital Experience department. You will serve as a critical bridge between field teams and core engineering, owning hands-on technical proof-of-value (POV) evaluations, architectural demos, and pilot evaluations for enterprise prospects and customers. You will design, deploy, and maintain resilient physical and virtual networking lab topologies that support product validation and customer success. Key responsibilities include: - Conducting hands-on technical POVs, architectural demos, and pilot evaluations to validate capabilities and accelerate deal closure - Designing, deploying, and maintaining multi-vendor physical and virtual networking lab environments - Serving as the primary technical troubleshooting bridge and escalation path between field teams and core engineering - Authoring production-ready technical collateral, including deployment runbooks, reference architectures, and competitive test plans - Delivering high-impact field enablement sessions, hands-on training workshops, and webinars for solutions engineers, professional services teams, and partner architects You will thrive in ambiguity, act with ownership and bias for action, collaborate transparently with high trust, maintain a growth mindset, and remain deeply customer-obsessed in solving real-world challenges. Zscaler (NASDAQ: ZS) is a cloud security leader whose Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications. The platform is distributed across 160+ public exchanges globally and is the world's largest in-line cloud security platform. REQUIREMENTS: - 10+ years of hands-on experience in technical marketing, product management, or solutions architecture - Deep proficiency in building and maintaining multi-vendor physical and virtual network lab topologies - Advanced packet analysis and troubleshooting expertise using Wireshark, tcpdump, and traffic generation tools to diagnose routing anomalies, latency/jitter, MTU issues, and NAT/firewall traversal - Proven track record of leading hands-on customer POV pilots and executive architectural evaluations - Demonstrated curiosity and active exploration of AI tools, with proven history of integrating new technologies to enhance workflows and augment problem-solving DESIRABLE: - Hands-on experience with cloud network frameworks such as AWS Transit Gateways/VPCs, GCP Cloud Routers, or Azure Virtual WAN - Prior experience with network observability and monitoring solutions

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