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Zeta Global is seeking a Principal Solutions Consultant to lead solution and technical strategy for enterprise opportunities across the UK. You will work at the intersection of sales, technology and customer strategy, serving as a trusted advisor to leading brands on their customer engagement and data transformation journeys.
In this senior individual contributor role, you will personally lead strategic discovery and solution design for complex, multi-stakeholder enterprise opportunities. You will facilitate executive workshops with CMOs, CTOs and CIOs, connecting their business priorities to Zeta's Marketing Platform (ZMP) and broader portfolio capabilities spanning customer engagement, customer data platforms, identity, analytics, AI-driven personalisation and cross-channel orchestration.
Key responsibilities include: developing tailored demonstrations and multi-product narratives; owning technical win strategies including RFPs, competitive evaluations and proof-of-concepts; identifying customer growth opportunities through platform modernisation and expansion; partnering with Product, Engineering and Services teams to validate feasibility and clarify integration dependencies; translating customer and competitive insights into product and go-to-market recommendations; and mentoring Senior and mid-level Solutions Consultants while contributing to pre-sales methodologies and enablement programmes.
You will report to the Director of Solutions Consulting and work closely with Enterprise Sales, Customer Growth and cross-functional teams. The role combines executive-level engagement with hands-on technical leadership, requiring you to personally guide discovery, demonstrations and technical evaluations while elevating the broader Solutions Consulting organisation. You will also represent Zeta at customer events, conferences and industry engagements.
The role is based in London with a hybrid working model and regular office presence. Travel across the UK will be required to support strategic opportunities and customer engagements.
REQUIREMENTS:
- 10+ years of experience in Solutions Consulting, Sales Engineering or enterprise pre-sales within SaaS, MarTech, CRM or related technology platforms
- Demonstrated success supporting and winning complex, multi-stakeholder enterprise opportunities with strong commercial awareness
- Deep understanding of enterprise Customer Engagement Platforms (CEP), customer data platforms (CDP), identity, data, analytics, AI-driven personalisation and cross-channel orchestration
- Strong executive presence and credibility with C-suite business and technology leaders
- Ability to connect customer business priorities with technology capabilities and articulate a clear transformation vision
- Excellent discovery, workshop facilitation, presentation and executive storytelling skills
- Hands-on experience developing tailored demonstrations and supporting technical evaluations
- Experience developing and executing technical win strategies, navigating enterprise architecture discussions and working through complex integration and data requirements
- Collaborative approach with ability to work effectively across Sales, Customer Growth, Product, Engineering, Services and customer teams
- Ability to mentor and elevate colleagues without formal people-management responsibility
- Strategic mindset combined with willingness to work hands-on within active enterprise opportunities
