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Salary: USD 155,000 - 190,000 / annual
Attentive is an AI marketing platform specializing in 1:1 personalization across SMS, RCS, email, and push notifications. The company serves over 8,000 customers across 70+ industries, partnering with leading global brands like Crate and Barrel, Urban Outfitters, and Carter's.
In this Principal Solutions Consultant role, you will serve as the technical backbone of the sales process, guiding prospects through solution evaluations and overcoming technical challenges. You'll develop and deliver customized product demos tailored to customer-specific use cases, collaborate with cross-functional teams to optimize client solutions, and ensure seamless experiences from onboarding through implementation.
Key responsibilities include acting as the go-to expert for technical inquiries (including security and compliance assessments), sharing insights with product teams to shape the roadmap and improve competitive positioning, and leading product enablement initiatives to empower internal teams and enhance overall effectiveness.
You'll work within a distributed global workforce with employee hubs in New York City, San Francisco, London, and Sydney. The team is focused on driving excellence in expanding email and AI solutions, prioritizing creativity, technical expertise, and customer-first thinking.
REQUIREMENTS:
- 5+ years of experience in a technical sales role
- 3+ years as a Sales Engineer or Solution Architect with direct expertise in ESPs (Email Service Providers) and/or retention marketing solutions
- Strong technical acumen with proficiency in APIs, SFTP, and familiarity with programming languages such as JavaScript or Python
- Adept at building relationships and communicating technical concepts to diverse stakeholders
- Experience with tools including Looker, Salesforce, Jira, and RFP software
- Driven by curiosity, innovation, and desire to make significant impact in fast-paced environment
