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Fin, an AI Customer Agent company, is seeking a Principal Sales Strategy & Operations Manager to join the Revenue Operations team. This is a strategic, high-impact role focused on driving commercial success of Fin's AI product launches.
You will serve as the Single Threaded Owner for go-to-market (GTM) readiness on all Tier 1/2 AI product launches, reporting directly to senior GTM and Product leadership. Your core mission is to bridge Product and Sales, transforming fragmented planning into a unified, predictable launch machine.
Key responsibilities include:
- Own GTM strategy and commercialization for major AI product launches, defining and enforcing the "Sales Ready" standard across the product lifecycle
- Lead market sizing (TAM/SAM/SOM) and competitive intelligence, translating market signals into strategic recommendations
- Partner with Pricing and Sales Compensation teams to design innovative incentive structures driving AI product adoption
- Drive cross-functional alignment across Sales, Product, Engineering, Finance, and Enablement, dismantling organizational silos
- Define and track launch success metrics (pipeline, attach, adoption, retention, expansion), creating executive-ready strategic narratives
- Own strategic projects including sales forecasting methodology, territory coverage models, and Salesforce enhancements
- Analyze sales performance data, develop robust dashboards and reporting frameworks, and provide actionable insights to leadership
- Identify opportunities to leverage AI to enhance processes, automate workflows, and improve insight quality
This role requires an analytical, curious, and impact-driven leader who can operate at the intersection of data, process optimization, and strategy execution. You'll directly influence Fin's commercial momentum and set the standard for selling AI solutions.
