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Principal Program Manager, Performance Management

SoFi - San Francisco, CA, United States - Hybrid - posted 2026-08-18

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SoFi is seeking a Principal Program Manager for Performance Management to own the strategy, design, and evolution of the company's enterprise performance management programs. This is a strategic, non-people-management role that serves as the subject matter expert and thought partner for performance management across the organization. Key responsibilities include: **Own Enterprise Performance Management**: Lead the strategy, design, governance, and execution of SoFi's enterprise performance management programs, including annual employee performance, executive performance, and semi-annual scorecard processes. Establish a long-term roadmap that evolves how SoFi sets goals, delivers feedback, evaluates performance, and recognizes results. Ensure performance programs reinforce accountability, development, differentiation, and business performance. **Improve Employee and Manager Experience**: Continuously evaluate program effectiveness using employee feedback, operational metrics, and business insights. Design improvements that simplify processes, strengthen manager capability, and improve adoption across the organization. Guide the broader Talent Development team to develop manager enablement resources that improve the quality and consistency of performance conversations. **Partner Across the Enterprise**: Serve as the strategic partner for HR Business Partners, Compensation, HR Technology, Internal Communications, and senior business leaders. Influence cross-functional decisions that improve the effectiveness of enterprise talent programs. Partner closely with Talent Development to ensure performance management integrates with manager development, career growth, and learning strategies. **Lead Through Influence**: Drive enterprise initiatives without direct people management responsibility. Coach stakeholders, build alignment, and influence senior leaders across the organization. Stay current on external trends and best practices in performance management. This role is critical to reinforcing SoFi's culture, developing talent, and driving business results. You'll shape how employees receive feedback, grow their careers, and contribute to the company's success.

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