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Principal Product Manager, Platform Strategy & Infrastructure (Auth0)

Okta - Toronto, ON, Canada - Hybrid - posted 2026-09-23

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Salary: CAD 173,000 - 237,000 / annual

Okta is seeking a Principal Product Manager to lead the strategic evolution of the Auth0 Platform Infrastructure. This is a highly visible, high-impact leadership role where you will be the visionary force behind the core infrastructure, consumption models, and platform capabilities that power Auth0's global scale. You will own the multi-year strategy for critical platform pillars, with emphasis on redefining rate-limiting and platform consumption frameworks. As a Principal product leader, you will navigate multi-dimensional scaling challenges—including the paradigm shift of autonomous AI agents—influence executive stakeholders, and ensure the platform remains the most resilient, secure, and performant identity solution for the world's largest enterprises. Key responsibilities include: • Drive the long-term platform and consumption strategy by defining and owning the multi-year roadmap for Auth0's core infrastructure, aligning deeply technical platform architecture with broader business objectives, Go-To-Market strategies, and revenue goals. • Spearhead the strategic evolution of rate limits and monetization by transforming rate limits from a protective mechanism into a core business strategy. Pioneer dynamic consumption models, proactive policy-aware observability, and intelligent throttling strategies that align platform costs with customer value, reduce escalations, and unlock new SKUs. • Architect global cloud resilience and scale by championing overarching initiatives for cloud architecture, including Tierless private cloud transitions, Geo HA failover mechanisms, and service-only failovers to guarantee "four nines" reliability while optimizing infrastructure COGS. • Define the future of AI agent identity and MCP by leading industry-level infrastructure strategy for Model Context Protocol (MCP) enablement. Define standards for how autonomous LLMs and AI agents securely authenticate, consume platform resources at scale, and invoke APIs without destabilizing core human-identity traffic. • Lead cross-organizational alignment by serving as the strategic bridge between Engineering, Architecture, Security, and Go-To-Market leadership. Influence without authority across multiple domains, driving consensus among senior engineering leaders and C-level executives. • Champion compliance as a market differentiator by ensuring infrastructure strategies proactively anticipate stringent global security frameworks, turning security and compliance by design into a competitive advantage for enterprise sales. Requirements: • 8–10+ years of product management experience, with at least 3+ years operating at a Principal, Group, or Lead level. • Extensive experience managing highly complex, high-scale infrastructure, platform, or deeply backend products at an enterprise SaaS company. • Deep understanding of distributed systems, cloud-native architectures (AWS, GCP, or Azure), and infrastructure monetization. • Proven track record of turning technical constraints (like rate limits and data streaming) into customer-facing value and revenue drivers. • Forward-looking expertise in the Model Context Protocol (MCP), agentic workflows, and securing high-velocity machine-to-machine (M2M) communications at massive scale. • Advanced technical fluency to spar with Principal Architects and Engineering Directors on complex topics such as serverless scaling, API gateways, deterministic vs. probabilistic rate-limiting algorithms, and high-availability (HA) database topologies. • Strong data-driven approach to platform economics. Experience defining operational SLAs, managing infrastructure margins (COGS), and structuring pricing/packaging around platform consumption. • Exceptional communication skills with the ability to distill complex architectural shifts into compelling business cases for the C-suite, while simultaneously providing crisp, actionable requirements to engineering. Bonus: Prior experience driving multi-million dollar infrastructure monetization strategies, deep expertise in Identity and Access Management (IAM), or leading the architectural shift from legacy cloud models to tierless/serverless architectures.

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