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Salary: USD 160,000 - 190,000 / annual
VIA is a mission-critical software company headquartered in Boston that enables organizations to share and analyze sensitive data securely. The company serves the Department of War, Fortune 50 companies, and critical infrastructure organizations globally, providing decentralized architecture with agentic AI and military-grade security.
As Principal Product Designer, you will be embedded within the AI platform team, partnering with Design, Product, and Engineering to own end-to-end design for complex, high-stakes systems. Your work will focus on the intersection of artificial intelligence, secure data exploration, and agentic workflows—environments where trust, precision, and data protection are non-negotiable.
Key responsibilities include:
- Own end-to-end UX/UI design across VIA's product suite, including AI-native platforms, agentic workflow interfaces, multiplayer collaborative data environments, and permission-controlled data sharing experiences
- Rapidly translate high-level workflows into low-fidelity mockups to give engineering teams concrete direction and reduce ambiguity
- Design secure-by-default interaction patterns where data visibility, access control, and sharing are core UX constraints
- Collaborate with stakeholders to evaluate tradeoffs between technical complexity and user value, influencing roadmap direction
- Lead strategic design efforts for data-driven platforms, focusing on cohesive workflows and scalable systems
- Partner with Engineering to explore technical constraints and support thoughtful execution of complex features
- Translate technical requirements and security-focused constraints into clear, high-fidelity product concepts
- Champion responsible AI leveraging as a key aspect of human-centered design
- Establish and evolve design patterns and principles supporting long-term consistency and scalability
You will move fluidly between strategic problem framing and high-fidelity execution, taking ownership from discovery through handoff. This is a design leadership role where you will mentor designers, refine internal processes, and elevate collective output.
Requirements:
- 8+ years of product design experience, with at least 3 years in complex enterprise or technical domains (AI platforms, cybersecurity, identity, or data-intensive systems)
- Technical fluency: comfortable working directly with engineering, reading system architecture, and designing within real constraints
- Agentic and collaborative workflow experience: navigated UX problems where multiple users or agents interact with shared state
- Strategic curiosity: known for asking the right questions that uncover hidden technical problems or user needs in high-stakes environments
- Systemic thinking: proven ability to design for complex workflows and security-focused systems where trust and precision are paramount
- Strong visual design sensibility: keen aesthetic eye and ability to bring clarity and craft to complex, technical interfaces
- Design leadership and mentorship: champion for design excellence, active role in scaling the team by mentoring designers and refining processes
