SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Twilio is seeking a Principal Presales Engineer to join the Strategic Communications team. This is a senior technical presales role focused on enabling customers to build communications solutions using Twilio's platform.
You will be responsible for delivering technical wins and ensuring optimal product fit for enterprise customers. Your core responsibilities include leading technical pre-sales relationships, conducting discovery sessions, proposing technical architectures, delivering product demonstrations, and building customer trust in Twilio's solutions. You'll engage with stakeholders ranging from C-suite executives to software engineers, translating complex technical concepts for diverse audiences.
As a Principal-level contributor, you will operate autonomously on most opportunities while providing leadership and mentorship within the Solutions Engineering organization. You'll drive the technical strategy for medium to large deals, participate in architectural decisions, and coordinate cross-functionally with product and other Twilio teams.
Key responsibilities include partnering with Account Executives on opportunity qualification, demonstrations, and RFPs; establishing yourself as a trusted technical advisor through discovery and solution design; building engaging, interactive product demonstrations; identifying and solving problems creatively; contributing to the broader SE community through knowledge sharing and mentoring; and mentoring less experienced Solutions Engineers.
The role requires 8+ years of presales experience selling complex technical products, or 10+ years of professional experience in technical product support with customer-facing delivery or consulting background. You must be an excellent communicator and presenter capable of gaining audience confidence and translating complex topics for multiple organizational levels. The position is fully remote within the US, though you may be asked to attend occasional in-person team gatherings or customer meetings.
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
