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Lynx Financial Crime Tech is an AI-powered software company specializing in fraud detection and behavioral pattern prediction. We work with leading global financial institutions, fintechs, and enterprises to deliver real-time decision-making through advanced analytics and machine learning.
We are seeking an experienced Presales & Professional Services professional to join our Mexico City team. You will play a key strategic role in the sales cycle, driving pre-sales activities for new customer acquisition and directly contributing to revenue growth and market positioning.
You will be responsible for understanding customer needs, translating them into technical and functional solutions, designing value propositions, conducting demonstrations, supporting RFI/RFP processes, and participating in implementation, configuration, training, and customer success projects.
Key responsibilities include:
- Develop solutions and create compelling proof-of-concept demonstrations
- Understand customer business, operational, and technical requirements in fraud and AML
- Analyze customer requirements and translate them into technical solutions aligned with Lynx products and best practices
- Provide technical credibility and business vision throughout the pre-sales cycle
- Manage commercial bidding processes, responding to RFI and RFP requests
- Collaborate closely with sales teams on fraud and financial crime opportunities
- Coordinate with product and technical teams to relay customer feedback
- Stay current on fraud trends, AML, digital payments, banking, fintech, and applicable LATAM regulations
- Gather market and customer feedback to inform product evolution
- Support sales team in customer and prospect meetings across Mexico and LATAM
Required: 5+ years of presales, consulting, or solutions experience, preferably in fraud, financial crime, or software. Desired: background in fintech, fraud prevention, AML, KYC, payments, banking, or financial crime companies. University degree in Engineering, Mathematics, Statistics, Physics, or Business Administration preferred. Advanced English required; Portuguese valuable for Brazil interactions.
