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Truecaller is a global communication safety platform trusted by over 500 million active users across 190+ countries. The company identifies over 15 billion calls daily and employs 400+ people from 45+ nationalities.
As People Operations Specialist, you will be the operational backbone of the People team, managing day-to-day HR functions across compensation, benefits, compliance, systems, and employee experience. You'll serve as the primary point of contact for employees and leaders on people-related matters.
Key responsibilities include:
**Onboarding, Offboarding & Employee Lifecycle:** Own pre-boarding, onboarding, and offboarding processes in the HRIS system, including employment contracts and background checks. Handle all documentation and system updates for promotions, transfers, organizational changes, and other employment updates.
**Compensation & Benefits:** Run payroll input for Sweden and Deel/EOR platforms, with backup responsibility for India payroll. Manage enrollment and de-registration for insurance and pension plans. Set up systems for annual salary reviews, support budget planning, and maintain salary bands. Coordinate global salary mapping and annual gender pay gap analysis. Coordinate new Long-Term Incentive Plan launches and manage allocations. Serve as superuser for compensation tools including HRIS compensation module, LTIP platform, EOR portals, and salary mapping systems.
**Employee & Leadership Support:** Answer HR questions through Jira ticketing system. Provide first-level guidance to leaders on HR policies, processes, and employee relations topics.
**Global Mobility:** Be the main contact for international hires relocating to the company. Guide employees through the relocation process, work with mobility vendors on immigration, work permits, home search, and settling-in support. Track work permit expiry dates and initiate extensions proactively.
**HR Systems, Data & Documentation:** Keep the Employee Handbook and guidelines current. Serve as superuser for HR tech stack including HRIS and LMS, maintaining data quality. Identify repetitive admin work for automation and AI optimization. Build people KPIs and reporting for finance, board, and ESG audits.
**People Programs & Engagement:** Coordinate company-wide people initiatives, especially learning and development programs. Run quarterly and annual engagement surveys end-to-end, from setup through analysis to sharing insights with management.
Truecaller offers a comprehensive compensation package including competitive salary, 30 days paid vacation, private health insurance, parental leave top-up, pension, and wellness contributions. The company follows an office-first model with flexibility, provides choice of computer and phone, and offers "Lab Days" five times per year where employees explore new ideas and build prototypes.
**Requirements:**
- 1+ years hands-on experience as People Operations Specialist, HR Coordinator, or HR Generalist
- Degree in HR, Business Administration, or related field, or equivalent practical experience
- Strong organizational skills and attention to detail
- Doer mindset with ability to make sound operational decisions independently
- Strong prioritization skills in fast-moving environments
- Mix of creative problem-solving and process discipline
- Fluent English (written and spoken)
**Preferred Qualifications:**
- Fluent Swedish (written and spoken) for working with Swedish authorities
- Practical knowledge of Swedish labor law and employment regulations
- Experience with Swedish and international compensation and benefits
- Experience with Swedish immigration processes and mobility vendors
- Experience in fast-paced global tech companies
