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Salary: USD 56,250 - 82,500 / annual
6sense is seeking a People Operations Specialist to support core HR processes across the employee lifecycle. This role is responsible for managing employee transactions, maintaining data integrity, and delivering consistent, employee-centered service delivery across onboarding, benefits, leave, accommodations, and offboarding workflows.
Key responsibilities include owning portions of the onboarding workflow (new hire tracking, communications, documentation, orientation); processing benefits transactions in Workday including new hire enrollments and life events; supporting annual open enrollment activities and issue resolution; coordinating accommodation processes with attention to confidentiality; maintaining accurate employee records and supporting audit-ready documentation; fulfilling reporting requests; supporting policy interpretation and escalating complex matters appropriately; managing EOR employee lifecycle transactions; serving as a first point of contact for routine employee questions; managing inquiries and service requests through Freshservice; maintaining and improving process documentation and knowledge base content; identifying opportunities to reduce manual work and improve workflows through better systems use and automation; analyzing employee inquiry trends to recommend improvements; and supporting People Ops projects and cross-functional initiatives.
Required qualifications include 2-4 years of HR experience, a bachelor's degree in human resources or related field (PHR or SHRM certification preferred), experience supporting employee lifecycle processes, familiarity with HRIS systems like Workday and Freshservice, strong process thinking ability, experience maintaining documentation and knowledge bases, comfort leveraging AI tools and self-service resources, ability to manage multiple priorities with attention to detail, customer service mindset, working knowledge of HR compliance and benefits administration, and demonstrated ability to handle sensitive information professionally.
