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Contentsquare, a global leader in experience analytics and digital intelligence, is seeking a People Operations & Solutions Lead to shape how the People function operates at scale. This strategic role sits at the intersection of People, Technology, Data, and Transformation, requiring someone to build a scalable, secure, and data-driven People function.
Key responsibilities include:
Global People Governance: Own and drive alignment across global People processes, working closely with People Business Process Owners and senior leadership. Serve as a key escalation point for complex Workday, People Operations, and People Data matters. Partner with Audit, Legal, and Compliance to ensure strong controls, segregation of duties, and secure access to People data.
Workday, Automation & Transformation: Act as a strategic Business Process Owner and key partner to the Workday Product Owner and ISD. Translate People needs into technical requirements and help shape the Workday roadmap. Identify opportunities to simplify, automate, and improve People processes through AI and emerging technologies. Partner with Transformation to turn these opportunities into scalable solutions.
People Data & Analytics: Own global governance and integrity of People data, ensuring it is clean, consistent, secure, and ready for advanced analytics and AI. Partner with the business to develop dashboards, reporting, and data solutions that enable better decision-making. Oversee data access requests and ensure sensitive People data is appropriately protected.
Cross-functional Delivery: Lead major People cycles such as performance and compensation reviews, coordinating delivery across multiple People functions. Drive change management, communication, documentation, and training to ensure successful adoption of new Workday processes.
Ideal candidates bring experience in People Operations, HRIS, Workday, or related fields; strong understanding of global People processes, data, and governance; experience managing complex cross-functional projects; ability to translate business needs into scalable technology solutions; and interest in automation and AI. Excellent communication and stakeholder management skills are essential, with the ability to influence across functions and at senior levels.
Contentsquare offers hybrid and remote work flexibility, generous paid time off, lifestyle allowance, stock options for all full-time employees, multiple Employee Resource Groups, and various career development and mentorship opportunities.
