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Confido is an AI infrastructure platform serving 200+ CPG brands (OLIPOP, Simple Mills, Dr. Squatch, Tropicana) to manage finance, accounting, sales, and operations in a unified system. The company is growing 5x year-over-year with a small team in NYC.
As People Operations Manager, you will own the execution layer of the People function as the company scales. The foundational systems and templates are already in place; your role is to run them exceptionally well, identify improvement opportunities, and ensure a seamless candidate and employee experience from offer through onboarding and beyond.
Key responsibilities include:
- Managing offer paperwork, DocuSign coordination, and offer-related logistics
- Running end-to-end new hire onboarding through Rippling and Ashby
- Coordinating calendars, onboarding logistics, and first-day/month experiences
- Managing visa processes and immigration coordination through Concord
- Maintaining employee records, workflows, and People Operations processes
- Identifying automation and process improvement opportunities
- Eventually owning performance management processes, reviews, and manager enablement
You'll report directly to the Talent lead with significant autonomy and ownership. The role requires someone who is extremely organized, detail-oriented, and comfortable operating in a fast-paced startup environment. Experience with HRIS and recruiting tools (Rippling and Ashby preferred) is essential. You'll need 3–6 years in People Operations, HR Operations, Recruiting Operations, or similar roles, with strong written/verbal communication and the ability to handle sensitive employee information with discretion.
This is a high-leverage role with significant growth potential as the company scales. You'll inherit strong systems and have the opportunity to expand across broader People infrastructure and strategy.
