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People & Culture Business Partner, NA

Nearmap - Jacksonville, FL, United States - Hybrid - posted 2026-10-12

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Nearmap is seeking a People & Culture Business Partner to support the North American region (US and Canada). Reporting to the Regional VP of People & Culture, you will serve as a hands-on HR leader focused on employee relations, engagement, and day-to-day HR program delivery. Key responsibilities include: - Own the regional rollout of core HR programs (onboarding, performance management, engagement surveys) for the US and Canada, ensuring consistent execution aligned to global standards. - Serve as the primary point of contact for people leaders and employees on HR matters, employee relations issues, and policy interpretation. - Coach and support managers on performance management practices, including performance improvement plans and people management best practices. - Partner with P&C Operations on workflows, systems, and HR technology to champion self-service solutions and automation. - Build and implement AI-enabled solutions (knowledge banks, chatbots, self-service resources) to enhance employee experience and streamline HR processes. - Execute regional HR programs including engagement surveys, performance management cycles, onboarding, and merit/promotion cycles; translate results into actionable plans. - Use workforce and people data to identify regional trends and provide insights to inform people leader conversations and strategic decisions. - Maintain accurate documentation and records for all people processes, ensuring consistent policy application across regions. - Collaborate with Global P&C Business Partners and regional peers to keep programs consistent. - Participate in cross-functional P&C projects and regional OKRs. - Continuously identify opportunities to simplify, automate, or improve recurring HR processes. Nearmap is a property intelligence company that uses aerial imagery, AI-driven analytics, and geospatial tools to help professionals plan, build, insure, and govern the built environment. The company values speed, craft, and impact, with a culture focused on inclusivity and belonging. Requirements: - 4+ years of experience in an HR Generalist, HR Business Partner, or Employee Relations role - Demonstrated experience supporting employees and managers in the US, with working knowledge of US employment legislation - Hands-on experience rolling out end-to-end HR programs (onboarding, performance management, engagement surveys) - Proven ability to manage employee relations matters and provide guidance on policy interpretation - Strong organizational skills with ability to manage multiple priorities concurrently - High level of attention to detail and consistency in documentation and record-keeping - Excellent written and verbal communication skills - High level of integrity, discretion, and sound judgment when handling confidential information Preferred Qualifications: - Bachelor's degree - Familiarity with Canadian employment practices - Experience with UKG or similar HRIS platforms - Hands-on experience implementing AI or HR technology tools (chatbots, self-service portals, knowledge banks) - Data literacy and comfort using workforce analytics to inform recommendations - Experience coaching and supporting managers on performance management best practices

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