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ServiceNow is seeking a Senior Regional Partner Manager to lead partner-driven business growth in a focused regional territory. In this role, you will align partner success with customer success, driving co-sell and co-delivery initiatives to accelerate digital transformation outcomes.
You will own new business development in logo accounts, ensuring partners deliver successful customer projects within your territory. Working cross-functionally with Field Sales, Solution Sales specialists, Pre-sales, and Customer Outcome teams, you will develop joint go-to-market territory plans featuring ServiceNow-enabled service and workflow offerings. Your strategies will emphasize sourced and partner-impacted NNACV (Net New Annual Contract Value), showcase wins and capacity metrics, and align with regional marketing plans.
Key responsibilities include:
- Partnering with ServiceNow partners to generate new business and ensure successful customer project delivery
- Supporting joint sales pursuits to drive sourced NNACV through field interlock
- Accelerating account growth via joint go-to-market plans aligned with ServiceNow's four C requirements: Capacity, Capability, Competency, and Customer Success
- Establishing alliance operational governance and business reviews with regional partner executives
- Developing partner capacity plans to ensure they can effectively sell the Now Platform and deliver successful implementations through proper competencies, certifications, and co-delivery commitments
- Collaborating with marketing teams on both sides to build joint demand generation plans (Partner Prospecting Days, CxO Roundtables, joint events)
- Ensuring partner strategy follows Value Selling and Now Value principles
Success is measured by achievement of sales quotas for allocated accounts or territory on a quarterly and annual basis.
REQUIREMENTS:
- 10+ years in sales OR 7+ years in partner management or consulting
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Proven track record driving successful business development activities
- Experience working with organizations across multiple cities and markets
- Experience partnering with multiple sales teams in a "win as a team" environment
- Demonstrated ability to serve as a trusted advisor