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Anthropic is seeking a Partner Sales Manager for its EMEA region to serve as the critical bridge between the Commercial and Digital Native Business (DNB) sales organization and the ecosystem of AI-native boutiques and regional Systems Integrators. This role is central to how Anthropic's customers adopt and scale Claude in production.
You will own the working relationship between Commercial and DNB sales leaders and Account Executives on one side, and specialist partners on the other. Your primary objective is customer value: you'll match the right specialized boutique or regional partner to the right opportunity, hold partners accountable for Claude enablement, deployment, time-to-value, and ROI outcomes, and ensure customers get live and successful on Claude.
Key responsibilities include acting as the primary link between sales and the partner ecosystem; driving partner-attach on opportunities by identifying where boutiques or regional SIs can accelerate sales, activations, or deployments; holding partners accountable for delivery outcomes; delivering against partner-sourced and partner-influenced revenue targets; coordinating closely with Partner Account Managers on partner capacity and capability; representing Sales' voice to partners and vice versa; tracking and reporting partner outcomes to leadership; and helping shape how the EMEA partner ecosystem engages with sales motions as the program scales.
You should have experience in customer success, partner success, or channel/partner sales at B2B software, cloud, or AI companies. You'll need a track record of operating between Sales and partners or delivery teams, brokering and matching opportunities while following through to customer outcomes you don't directly control. You must have a clear view of what good customer enablement, deployment, time-to-value, and ROI look like, and demonstrated confidence holding third parties accountable. Strong relationship-building across sales leaders, AEs, partner managers, and partner-side leadership is essential. You'll need working proficiency with CRM and pipeline tools like Salesforce, plus the ability to track and report adoption and deployment metrics. Excellent written and verbal English communication, including translation between sales and delivery language, is required. You should be comfortable building process and structure in ambiguous, fast-moving, early-stage environments and have genuine interest in Anthropic's mission around safe, responsible AI development.
Preferred qualifications include 7+ years in customer success, partner success, or channel sales; direct CSM or PSM experience at SaaS, cloud, or AI companies with specialist partner ecosystems; experience working with or inside boutiques or regional systems integrators; formal roles bridging Sales and delivery or partners; familiarity with consumption-based business models and usage metrics; hands-on experience with Claude or other LLMs in business settings; and multi-market EMEA experience with a second European language.
