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Anthropic is seeking a Partner Sales Manager (PSM) based in Dublin to serve as the critical bridge between the EMEA sales organization and the company's ecosystem of AI-native boutiques and regional Systems Integrators. In this role, you will own the working relationship between Commercial and Digital Native Business (DNB) sales leaders and Account Executives on one side, and specialist partners on the other, working alongside Partner Account Managers who manage individual partner relationships.
Your primary objective is customer value and successful Claude deployment. You will identify and engage the right specialized boutique or regional partner for each opportunity, matching capabilities to customer needs. You'll hold partners accountable for outcomes they own—Claude enablement, deployment, time-to-value, and ROI—tracking progress and escalating risks early. You'll drive partner-attach on Commercial and DNB opportunities, working deal-by-deal and AE-by-AE to identify where partners can accelerate sales, activations, or deployments.
Key responsibilities include acting as the primary link between sales and the partner ecosystem, delivering partner-sourced and partner-influenced revenue against defined targets, staying coordinated with Partner Account Managers on partner capacity and capability, and representing Sales' voice into the partner ecosystem while surfacing blockers, wins, and patterns back to leadership. You'll track and report partner-attach and customer outcomes to EMEA Sales and Partnerships leadership, and help shape how the EMEA partner ecosystem engages with Commercial and DNB sales motions as the program scales.
You should have experience in customer success, partner success, or channel/partner sales at B2B software, cloud, or AI companies. A track record of operating between Sales and partners or delivery teams—brokering, matching, and following through to customer outcomes you didn't directly control—is essential. You need strong relationship-building skills across distinct stakeholder groups, working proficiency with CRM and pipeline tooling like Salesforce, and excellent written and verbal communication in English. Preferred qualifications include 7+ years in customer success, partner success, or channel sales; direct experience as a CSM or PSM at a SaaS, cloud, or AI company; experience working with or inside boutique or regional systems integrators; familiarity with consumption-based business models; hands-on experience with Claude or other LLMs in business settings; and multi-market EMEA experience with a second European language.
