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Jellyfish is a global digital marketing agency combining tech expertise, creative talent, and media/data specialists to drive digital transformation for major brands worldwide. As a Google global partner, the company delivers technology, strategy, and training to support lasting client relationships.
Reporting to the Paid Social Director, you will manage paid digital media campaigns across multiple social platforms including Meta (Facebook, Instagram, WhatsApp, Threads), LinkedIn, TikTok, Pinterest, and Reddit. Your core responsibilities include daily account operations (pacing, QA, optimization, reporting), campaign setup, and client collaboration.
You will demonstrate understanding of the client portfolio as it relates to paid social strategy, working closely with Strategy and Media Planning teams on media plans and roadmap development. You'll establish and maintain client relationships, providing insights, optimizations, and testing recommendations. A key aspect of the role involves leading weekly team statuses, delegating tasks, and contributing to internal leadership initiatives.
You'll stay ahead of industry trends, share best practices with the team, and work with the Paid Social Director to identify new opportunities. Account management includes rigorous QA processes, identifying improvement areas, and integrating social efforts with broader planning initiatives.
The role includes people leadership responsibilities: coaching and retaining team members, developing their tactical and account management skills, conducting regular 1:1s with direct reports, providing feedback, and serving as an escalation point for team and account issues. You'll also support documentation of best practices for campaign management and contribute to revenue retention and growth.
Required qualifications include 3-4 years of experience activating and optimizing paid campaigns on Meta, TikTok, or Pinterest; proficiency with G-Suite (Sheets, Slides, Docs); and hands-on experience with paid social platforms including Meta, LinkedIn, Snap, Pinterest, and TikTok. Knowledge of Campaign Manager 360 is expected. You should demonstrate structured working habits, ability to manage competing demands autonomously, and strong collaborative skills.
