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Salary: USD 90,281 - 119,171 / annual
WelbeHealth is seeking an Outreach and Enrollment Training Manager to lead the training and development of outreach and enrollment teams across multiple markets. The role is responsible for onboarding and training new staff in expanding markets, developing and delivering field training activities, and ensuring continuous performance improvement across the organization.
Key responsibilities include:
- Guiding the success of new markets during the critical first 3 months post-launch by training all new staff and monitoring enrollment metrics
- Training and supporting underperforming team members, including those on performance improvement plans
- Traveling to WelbeHealth markets (approximately 75% of the time) to provide hands-on, in-the-field training for Outreach Specialists, Enrollment Coordinators, and Enrollment Specialists
- Serving as interim leadership when market vacancies occur
- Delivering classroom training both virtually and in-person for various O&E roles, including Independent Outreach Associates and Brokers
- Creating and implementing standardized training programs that ensure consistent, high-quality learning delivery
The ideal candidate brings a minimum of 5 years of experience in Medicare, Medicaid, or PACE sales or training, with a proven track record of sales success. You should have experience developing and delivering training content for sales teams and be comfortable working in a data-driven environment where metrics and reports guide decision-making. A bachelor's degree or equivalent professional experience is required. The role requires flexibility to work varied schedules including evenings, nights, and weekends.
WelbeHealth operates a PACE (Programs of All-Inclusive Care for the Elderly) model, serving vulnerable seniors by providing integrated health plan and primary care services that enable participants to remain in their homes. The company is rapidly expanding into new markets and seeks experienced training leaders to scale operations while maintaining quality standards.
