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Carwow Group is a leading online automotive marketplace operating across Europe with over 10 million customers. The company recently raised $52M in funding from Bessemer Venture Partners and acquired Autovia, establishing itself as one of Europe's largest car-changing destinations with significant digital reach (1.1B annual YouTube views, 350M+ web content reach).
As an Outbound Sales Representative on the Sell My Car team, you will manage a pipeline of car sellers and guide them through Carwow's auction process. Your primary responsibilities include:
- Managing and nurturing a lead pipeline of potential car sellers
- Reviewing car listings for accuracy and completeness, proactively working with sellers to resolve issues before auction
- Providing expert automotive industry guidance to help sellers set realistic price expectations and maximize sale success
- Explaining the auction process clearly to ensure seller understanding and commitment
- Handling negotiations and addressing customer objections
- Communicating via phone, email, live chat, and SMS to address seller questions and concerns
- Maintaining detailed interaction records for seamless team handovers
- Meeting individual targets for vehicles listed and pipeline conversion
- Collaborating with cross-functional teams to provide insights that drive growth
You should have experience in target-focused, pipeline-driven sales environments with strong independent work capability. Excellent written and verbal communication skills are essential, along with the ability to build rapport with diverse customer backgrounds. Attention to detail, organizational skills, and comfort with multiple communication channels are required. The role operates on a rotating shift basis (9am-7pm, Monday-Sunday) with 37.5 hours per week and requires 3+ days in-office weekly on a hybrid basis. Automotive industry enthusiasm is valued.
