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Outbound Sales Development Representative

Zenoti - Seattle, WA, United States - In-office - posted 2026-09-17

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Salary: USD 55,000 - 65,000 / annual

Zenoti is a cloud-based software platform serving the beauty and wellness industry (salons, spas, medspas, fitness studios). The company powers over 30,000 locations across 50+ countries and has achieved unicorn status ($1B+ valuation) with backing from TPG. As an Outbound Sales Development Representative, you will generate and qualify sales leads for the Zenoti platform. You will work closely with the sales and lead generation teams to source new opportunities, conduct inbound lead follow-up, and execute outbound prospecting and cold calling campaigns. Your responsibilities include researching target accounts, identifying and building relationships with key decision makers, creating and qualifying opportunities based on customer needs, maintaining prospect databases, coordinating with channel partners to build pipeline, and transferring qualified leads to Account Executives for formal sales presentations. Key responsibilities: - Source new sales opportunities with sales and lead generation teams - Perform inbound lead follow-up and outbound prospecting/cold calling - Create and qualify opportunities by understanding customer needs and requirements - Research accounts, identify key decision makers, and generate interest - Maintain and expand prospect database - Team with channel partners to build sales pipeline - Assess, qualify, and transfer leads to Account Executives Requirements: - Bachelor's Degree preferred (or equivalent professional experience) - Demonstrated experience in inside sales, sales, or lead generation, preferably within the SaaS industry - Strong phone presence and ability to dial high volume of calls per day - Very strong interpersonal and communication skills - Business acumen to understand opportunity landscape and prospective customer needs - Ability to conceptualize and explain complex concepts clearly and compellingly - Ability to multi-task, prioritize, and manage time effectively and independently - Knowledge of social networking sites and popular business directories - Experience in salon, spa, medical spa, or fitness industry is a plus

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