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Thatch is building a healthcare system people actually love, and they're hiring an Operations Recruiter to own full-cycle recruiting for their Operations organization. This role spans entry-level through senior leadership positions, with flexibility to support recruiting across other functions as business needs evolve.
You'll partner closely with Operations leaders to define roles, calibrate candidate profiles, and deliver on hiring plans at every seniority level. A key part of the job is designing distinct recruiting strategies tailored to each level—from high-volume, high-velocity pipelines for entry-level and frontline support roles to targeted, relationship-driven searches for leadership positions.
You'll build creative, scalable sourcing strategies including hosting hiring events, partnering with universities and community/workforce organizations, and testing new channels to keep pipelines full. You'll manage the full recruitment lifecycle at scale, ensuring a seamless and positive candidate experience. This includes building and maintaining robust pipelines of both passive and active candidates, communicating clearly to keep candidates and hiring managers aligned, and balancing multiple high-priority searches simultaneously.
The ideal candidate has 4+ years of full-cycle recruiting experience with direct experience recruiting for operations, support, or similarly high-volume functions across a range of seniority levels. You should demonstrate the ability to flex between high-volume entry-level hiring and leadership searches, with a proven track record of designing and executing creative sourcing strategies. A data-driven approach is essential, with the ability to provide quantitative and qualitative insights around pipeline health, time-to-fill, and volume metrics.
Bonus experience includes building or scaling talent programs within startups, partnering with operations leadership on org design or headcount planning, prior recruiting experience within healthcare/health tech/insurance, background recruiting for member/customer support or carrier/partner operations roles, skilled at designing hiring events or campus recruiting programs, and familiarity with Greenhouse ATS.
