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Rohlík Group is one of Europe's fastest-growing online grocery platforms operating across Czechia, Hungary, Austria, Germany, and Romania with over one million customers. The company combines smart technology, efficient logistics, and sustainability commitments to deliver fresh, quality products from local producers and private labels.
The Operational Excellence team drives continuous improvement, process standardization, and innovation across Last Mile operations, supporting local teams in implementing group standards and enabling sustainable growth.
In this role, you will own the design and delivery of a 3-6 month continuous improvement roadmap for last mile operations. You will lead adoption of group standards, embed best practices, and deliver sustainable improvements in delivery efficiency, cost per order, and on-time performance. Key responsibilities include:
- Owning the last mile improvement roadmap and ensuring initiatives are delivered on time
- Owning initiatives end-to-end, including group-wide projects: framing problems, building and defending business cases, running pilots, measuring impact, and scaling solutions across sites
- Leading adoption of operational best practices in loading, routing, and delivery through coaching and influence
- Partnering with group-level development and performance management teams and local site teams to coordinate projects and performance
- Reading problems in real operations and data, identifying true causes, and turning fixes into standards
- Documenting processes (VSM, process maps)
You will partner with central and local stakeholders to identify bottlenecks in the last mile flow—from route assignment and loading through delivery—and roll out scalable solutions.
The role offers hybrid flexibility (3 days in office, 2 days remote), unlimited paid vacation, free daily lunch, and free Rohlík membership with 10% cashback. You'll work with a fast-moving team that celebrates wins and supports continuous learning.
REQUIREMENTS:
- 3+ years of operational experience owning projects or programs in last mile for retail
- Strong leadership and coaching capability
- Excellent communication and stakeholder management skills
- Analytical thinker who can define metrics, read data, and separate cause from correlation
- Project management experience
- Willingness to travel 2-3 days per week across sites
PREFERRED:
- Background in e-commerce, grocery, or same-day delivery
- Six Sigma and/or project management certification
