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Ocrolus is an AI-powered fintech platform that automates lending workflows for financial institutions. The company processes nearly one million credit applications monthly and is trusted by 400+ customers including Better Mortgage, Brex, SoFi, and PayPal. We're seeking an experienced Mortgage Underwriting Manager to build and lead a team of underwriters responsible for quality assurance of our AI-powered mortgage products.
In this role, you will lead a high-performing team of mortgage underwriters who validate the accuracy and compliance of automated underwriting outputs. Your team reviews a statistically representative sample of production loans daily, identifying trends and uncovering opportunities for product improvement. You'll serve as the senior underwriting subject matter expert, providing guidance on complex underwriting scenarios and ensuring consistent QA scoring and documentation across the team.
Key responsibilities include hiring and developing underwriters, managing workforce planning and capacity to ensure consistent daily sampling, overseeing quality assurance reviews of production loan files, and driving data-driven analysis to distinguish between isolated issues and systemic product gaps. You'll translate detailed underwriting findings into actionable insights for Product, Engineering, and Machine Learning teams, and partner closely with cross-functional stakeholders to improve underwriting accuracy.
Required qualifications: 8+ years of residential mortgage underwriting experience with significant agency lending exposure; 3+ years managing or leading teams of underwriters or QA professionals; deep expertise in borrower eligibility, income analysis, asset verification, credit assessment, collateral review, appraisal analysis, underwriting conditions, and agency guideline interpretation; demonstrated ability to identify trends and perform root cause analysis; exceptional written and verbal communication skills; strong analytical mindset with data experience; experience with Loan Origination Systems (Encompass, Byte, etc.); and preferably, experience partnering with Product or Engineering teams.
