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Saronic Technologies develops autonomous maritime systems for U.S. Department of Defense customers. As Mission Operations Analyst, you will support Mission Ops leadership by providing data-driven insights, reporting, and process improvements to keep platforms mission-ready across test events, training cycles, and field deployments.
You will analyze data across multiple enterprise systems (ERP, Salesforce, inventory tools) to identify bottlenecks, trends, and operational gaps. You'll build dashboards and weekly/monthly leadership reports tracking readiness, resource usage, deployment timelines, and cost trends. Your work will include tracking KPIs across training, test, and deployment events to flag risks and inefficiencies early.
You'll partner closely with Finance to track operational spend, burn rate, and travel expenses, using historical cost data to support budgeting and forecasting. You'll also track contract milestones, CLIN deliverables, and ensure invoicing aligns with program requirements. Maintaining accurate mission activity and customer engagement logs in Salesforce will be a core responsibility.
Process improvement is key: you'll create and maintain SOPs, deployment checklists, after-action review (AAR) workflows, and a central repository for mission documentation. You'll prepare leadership briefings, support cross-functional meetings, and manage action-item tracking to keep operations moving smoothly.
This is a detail-oriented role in a fast-moving defense technology environment. You'll work with both technical and non-technical teams, bringing structure and clarity to complex operational data.
REQUIREMENTS:
- 1–3 years in business analysis, operations support, project coordination, or similar analytical role
- Strong Excel/Google Sheets and data-visualization skills
- Clear written and verbal communication
- Highly organized and detail-oriented, with ability to manage multiple priorities in fast-paced environment
- Comfortable working with both technical and non-technical teams
PREFERRED:
- Experience with BI tools and ERP systems
- Hands-on Salesforce experience (reports, dashboards, workflows)
- Background in defense, aerospace, maritime technology, or DoD-adjacent environments
- Familiarity with logistics planning, operational readiness cycles, or field operations
- Exposure to contracting (SOWs, CLINs, program tracking) and budgeting/cost tracking
- Experience writing SOPs, process maps, or structured documentation
- Ability to obtain and maintain a security clearance
- U.S. Person status required (U.S. citizen, green card holder, or protected asylee/refugee)
