SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
ServiceNow is seeking a Mission Account Director to coordinate Department of War (DoW)-wide strategy and drive executive engagement with senior mission stakeholders. This role sits at the intersection of regional sales leadership and mission account management, responsible for aligning go-to-market initiatives across multiple teams and spearheading major, multi-year enterprise pursuits.
You will own the strategic narrative connecting ServiceNow's AI-native platform to mission outcomes across the DoW, build compelling plays and messaging that resonate with federal decision-makers, and drive demand generation and pipeline creation across assigned mission areas. Success is measured by the pipeline you create and the strategic alignment you establish across the organization.
Key responsibilities include: coordinating DoW-wide account strategy and aligning initiatives across regional sales directors and mission account managers; securing and managing executive access to senior mission stakeholders; spearheading major pursuits including large, complex, multi-year enterprise opportunities; building plays and messaging that connect ServiceNow capabilities to mission outcomes; and driving demand generation and pipeline creation across assigned mission areas. You will operate across sales leaders without direct line authority, requiring strong influence and coordination skills.
ServiceNow is the AI control tower for business reinvention, with 85% of the Fortune 500 as customers. The company is building an AI-native culture and platform that brings together any AI, any data, and any workflow to help organizations work smarter, faster, and better.
REQUIREMENTS:
- 10+ years of federal or defense enterprise sales or account leadership experience
- Track record of creating pipeline and closing large, complex deals
- Experience selling to DoD or other federal agencies, including acquisition vehicles (FAR, DFARS, IDIQ, GSA)
- Existing relationships within DoD services or combatant commands
- Proven ability to build and lead executive relationships across multiple stakeholders
- Ability to coordinate across sales leaders without direct line authority
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Active security clearance preferred, or ability to obtain one
NICE TO HAVE:
- Experience working with systems integrators or defense industrial base partners
