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Abnormal AI is hiring a Mid-Market Sales Engineer to join the sales engineering team and serve as the primary technical contact for enterprise customers. You'll partner with Mid-Market Account Executives to conduct product demonstrations, lead architecture-level technical discussions, and drive successful Proof of Value (POV) programs for security, email, and identity teams.
Key responsibilities include:
- Serve as the technical authority throughout enterprise sales cycles, from discovery through close
- Lead architecture-level conversations with security, email, and identity teams
- Conduct technical discovery that uncovers customer risk and requirements
- Run in-person and remote product demonstrations
- Answer architecture-level and modern threat questions independently
- Articulate why legacy secure email gateways fail against social engineering and identity-based attacks
- Educate sales executives and partners on Abnormal AI's products and security posture
- Own and drive successful outcomes for enterprise-scale POV programs
- Drive customer satisfaction and measurable business outcomes
Required qualifications:
- Sales Engineering experience, relevant industry experience, or demonstrated technical aptitude
- Ability to lead technical discovery and architecture discussions with security, infrastructure, identity, and compliance teams
- Strong technical presentation and communication skills (verbal and written)
- Ability to see the big picture, uncover complex business challenges, and architect solutions
- Independent work style in fast-paced, high-impact sales environments
- Solid technical understanding of SaaS security models and multi-tenant cloud environments
- Working knowledge of DNS, TCP/IP, TLS, and enterprise networking concepts related to email and SaaS security
- Curiosity to understand how and why products work
Nice-to-have skills include experience with enterprise email security platforms (Proofpoint, Mimecast, Cisco, Barracuda), understanding of cybersecurity tools (EDR, Firewall, SIEM), hands-on experience with Microsoft 365 or Google Workspace, knowledge of SMTP mail flow and email authentication (SPF, DKIM, DMARC), cloud SaaS infrastructure understanding, and security certifications (CISSP, CEH).
