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As a Mid-Market Sales Engineer at Datadog, you will be the technical bridge between the sales team and customers, providing expertise through product demonstrations, technical presentations, and hands-on support during evaluations and trials. You'll partner with sales to articulate Datadog's value proposition to mid-market accounts, conduct technical discovery, deliver tailored presentations to potential clients, and own the technical engagement during customer evaluation phases.
Key responsibilities include: partnering with sales teams to communicate Datadog's vision and strategy; continuously learning new observability and infrastructure technologies to build competitive knowledge; assisting with technical discovery on key accounts; delivering customized product and technical presentations; helping clients evaluate the platform and resolve roadblocks; owning technical engagement during trial phases; and proactively communicating product feedback and competitive insights to internal teams.
You'll work across all customer levels—from SREs and developers to C-suite executives—translating both technical advantages and business value. You'll be involved in complex, multi-stakeholder deals requiring strategic execution, champion building, and competitive evaluations. The role requires strong written and oral communication skills, deep understanding of technical infrastructure, cloud environments, and security practices, and comfort with up to 25% travel to customer sites.
Datadog operates as a hybrid workplace, valuing office culture and collaboration while supporting work-life harmony. The company emphasizes continuous learning, professional development, and career pathing, with mentorship and buddy programs for new hires.
