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Datadog is seeking a Mid-Market Sales Engineer for the AMER East region, based in Boston. In this hybrid role, you will be the technical bridge between Datadog's sales team and customers, providing expertise through product demonstrations, technical presentations, and hands-on support during evaluations and trials.
You will partner closely with sales to articulate Datadog's value proposition and competitive advantages to mid-market customers. Key responsibilities include conducting technical discovery on key accounts, delivering tailored presentations to potential clients, owning technical engagement during proof-of-concept phases, and helping customers navigate roadblocks during their evaluation of the platform. You'll also serve as a voice for customer feedback to the product team, helping prioritize features based on market input and competitive landscape insights.
This role requires you to work effectively across all organizational levels—from developers and SREs to C-suite executives—translating both technical and business value. You'll be comfortable with complex, multi-stakeholder deals involving competitive evaluations and champion building. Travel to customer sites is expected up to 25% of the time.
You bring a minimum of 1.5 years of sales engineering experience, ideally with observability platform exposure. You have strong written and verbal communication skills, a solid understanding of cloud infrastructure and security, and a proven track record closing technical deals. You're passionate about educating customers on observability risks and building evaluation plans that drive business outcomes.
Datadog operates a hybrid workplace model, valuing office culture and collaboration while supporting work-life harmony. The company offers competitive compensation including equity (RSUs), comprehensive benefits, professional development, and a strong inclusive culture with mentorship and community programs.
